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Terms of Service

The terms for using Vemi’s AI brow studio, community, and connected services.

Effective Date Last Updated

01About these Terms

These Terms of Service govern your access to Vemi and its related features and services (the “Service”). Please read them before creating an account, posting content, communicating with others, or making a purchase.

The Service is provided by the developer or publisher identified as the provider of Vemi in the storefront where you obtain the app (“Vemi,” “we,” “us,” or “our”). You may contact us at support@Vemi.store.

By accepting these Terms or using the Service after having an opportunity to review them, you agree to them to the extent permitted by law. If you do not agree, do not use the Service. The Privacy Policy explains our data practices; it does not replace any consent required by law. The User License Agreement governs your license to the app software.

02Eligibility & your account

You must be at least 18 years old, or the age of legal majority where you live if higher, to use Vemi. You must have legal capacity to enter into these Terms and must not be prohibited by law from using the Service.

Provide accurate information when you create or maintain an account. Keep your login credentials confidential, do not share or sell access to your account, and tell us promptly if you suspect unauthorized use. You are responsible for activity you authorize, subject to applicable law; you are not automatically responsible for unauthorized activity caused by our failure to meet our legal obligations.

Some features require an account, an internet connection, device permissions, or sufficient Coins. You are responsible for your device and connectivity charges. The app interface and purchase screen identify what is available to you.

03What Vemi provides

Vemi offers eyebrow style inspiration and an AI Studio that lets you submit a face photo and a description of a brow idea to generate a visual brow look. Community features include sharing looks, searching and discovering styles and creators, discussions and polls, likes, saved items, and sharing content. Communication features include messages, image sharing, and video conversations where available in the app.

Vemi may also display community challenges and opportunities to earn virtual Coins. Participation is optional. Features, eligibility, rewards, and any usage charge are governed by the information shown before you participate. A community reward is not a promise of money, employment, or income.

We may maintain, update, or change the Service. We will give reasonable advance notice of material reductions to paid benefits where practicable and provide any remedy required by law. We do not promise that every feature will be available continuously, on every device, or in every region.

04AI Studio & beauty guidance

Our AI, operated by us.Vemi’s AI models are developed, trained, and deployed by us. We do not use third-party AI model services. We process only the photos, descriptions, and related data necessary to provide the function you request.

Upload only a photo of yourself or a person who has given you all necessary permission for that photo and its intended processing. Do not submit another person’s private images or unnecessary sensitive information. We do not use your private photos, prompts, messages, or video conversations to train AI models. AI processing and data protections are explained in the Privacy Policy.

AI outputs are simulated visual previews. They may contain artifacts, be inaccurate, reflect bias, or differ from real appearance, color, symmetry, and the results of a beauty procedure. Review outputs before using or sharing them. Similar outputs may be generated for different users.

Style suggestions, community tips, and conversations with users described as artists or specialists are for general beauty information. They are not medical advice, a diagnosis, or a guarantee of qualifications or results. A label or profile does not establish that a person is licensed, employed by Vemi, or endorsed by us. Obtain appropriate professional advice before a treatment, especially an invasive or permanent procedure.

05Your content & community participation

“User Content” includes photos, prompts, generated looks you choose to share, posts, comments, messages, and other material you submit. You retain any ownership rights you have in your original content. You are responsible for having the necessary copyright, likeness, privacy, and other permissions.

You grant Vemi a non-exclusive, worldwide, royalty-free license to host, process, reproduce, transmit, and display your content only as necessary to provide the features you use, protect the Service, and comply with law. This includes transforming a submitted photo to produce your requested brow preview. It does not give us permission to sell your photos, use private content in advertising, or train models on private content.

For material you intentionally publish to the community, this license includes displaying it to the relevant audience and enabling the Service’s sharing features. Other users may view and use public content through those features; they do not receive a general right to commercially exploit your work. We will not use your likeness in separate marketing without your permission.

The license ends when content is deleted, except for limited retention explained in the Privacy Policy, lawful records, and copies already shared with recipients or made public by others. Private AI inputs are not automatically community posts. You choose whether to publish a look or send it to another person.

Between you and Vemi, we claim no ownership in your submitted photos or in any rights you may lawfully hold in your generated outputs. AI output may not qualify for copyright protection, may not be unique, and may affect other people’s rights. You must have a lawful basis for your intended use.

06Prohibited behavior & safety

You must not use Vemi to:

  • Harass, threaten, stalk, exploit, discriminate against, or deceive anyone, including through body shaming or impersonation.
  • Create or share unlawful content, sexual exploitation material, non-consensual intimate imagery, or images that violate a person’s privacy or likeness rights.
  • Infringe intellectual property rights, publish confidential information, or upload another person’s photo without permission.
  • Send spam, solicit scams, manipulate likes, votes, or challenges, or obtain Coins through bots, fabricated activity, or purchase abuse.
  • Introduce malicious code, attack infrastructure, bypass access or payment controls, scrape personal data, or attempt to access another user’s account.
  • Reverse engineer protected software or models except where law expressly permits it, or otherwise use the Service in violation of applicable law.

Report unsafe activity, unlawful content, or rights violations to support@Vemi.store with enough information to locate the issue. Do not send unnecessary private or sensitive material. We may review relevant content and reports, remove or limit access to content, restrict communications, suspend an account, or contact competent authorities when appropriate and lawful.

We will explain material enforcement decisions and offer a way to ask for review where required by law, unless doing so would compromise safety, an investigation, or a legal restriction. You may contact support to contest a decision. We do not guarantee that all content is reviewed before it appears.

07Messages & video conversations

Messages, images, and live audio or video are shared with the people you choose to communicate with. Treat other participants respectfully and obtain permission before recording, capturing, or distributing their communications or likeness.

Do not send payment credentials, identity documents, or other unnecessary sensitive information in chat. Other users can retain or redistribute what you send; Vemi cannot guarantee how a recipient will handle it. We do not guarantee another user’s identity, expertise, availability, or advice.

Use appropriate caution when arranging any interaction outside Vemi. We are not a party to arrangements independently made between users and do not guarantee their performance. This does not exclude our responsibility for our own obligations.

08Purchases & subscriptions, if offered

Only products actually displayed for purchase in Vemi are offered. Before you confirm an in-app purchase, the purchase screen identifies its price, currency, applicable taxes, benefits, and any recurring billing terms. Your storefront processes the payment under its terms. We do not receive your full payment card details.

If an auto-renewing subscription is offered and you choose to purchase it, it renews for the displayed billing period unless you cancel through your storefront’s subscription settings before the applicable renewal deadline. Any trial duration, conversion price, and cancellation deadline must be shown at purchase. Deleting Vemi or your account does not cancel a storefront subscription.

Cancellation ordinarily stops future renewals; access continues for the paid period unless the purchase terms or law require a different result. Price or renewal changes will be notified, and consent obtained, when required. You can restore eligible non-consumable purchases or subscription entitlements using the storefront’s restoration process; consumed virtual currency is not a restorable purchase.

Refunds and withdrawal rights follow applicable law and the storefront’s rules. Contact the storefront for purchases it bills, and contact us for missing benefits or incorrect Coin deductions. We will honor mandatory rights and will not use these Terms to exclude refunds or other remedies required by law.

09Virtual Coins & Credits

Vemi’s virtual balance is shown as “Coins.” References to “Credits” or AI tokens in a feature or promotion describe virtual usage units, not cryptocurrency or money. The balance can be used only for the Vemi functions identified in the app.

  • Cost before use. The applicable Coin cost is displayed before a chargeable action. Rates may vary by feature and may change prospectively; previously completed actions are not repriced.
  • Limited purpose. Coins confer a limited right to use eligible features. They are not bank deposits, securities, legal tender, or a stored monetary value; they cannot be sold, transferred between users, or redeemed for cash except where law requires.
  • Purchased balances. Purchased Coins do not expire. We will not retroactively impose an expiry date or arbitrarily erase a valid purchased balance. Mandatory refund and consumer rights still apply.
  • Promotional balances. Earned or promotional Coins are subject to the eligibility, amount, and any expiry disclosed before participation. We may reverse rewards obtained through proven abuse or an objectively verified error, with an explanation and a way to contact support.
  • Processing problems. If a technical failure deducts Coins without delivering the requested generation, contact us with the relevant time and transaction information. We will investigate and correct a verified erroneous deduction or provide the remedy required by law. A completed output is not guaranteed to match a subjective style preference.

Before closing an account, consider any unused balance. Suspension, closure, and discontinuation are handled under Section 13, including applicable rights concerning paid, unused benefits.

10Privacy & necessary processing

We collect and process only information necessary to operate the features you use, maintain account and purchase integrity, handle support and safety matters, and meet legal obligations. We do not collect information unrelated to these purposes.

We do not sell, rent, or trade personal information, or share it with unrelated third parties. Disclosure to a recipient you choose, necessary processing on our behalf subject to safeguards, and legally required disclosures are described in the Privacy Policy. We take reasonable technical and organizational measures to protect your photos, content, and personal data.

You may request access, correction, deletion, or other applicable data rights through support@Vemi.store. Device permissions can be changed in device settings; withdrawing access may prevent the corresponding feature from working.

11Vemi’s intellectual property

Except for User Content and rights belonging to others, Vemi’s software, model architecture and weights, design, text, branding, and other original materials are owned by us or our licensors. All rights not expressly granted are reserved. Access to the Service does not transfer ownership of the app, AI models, or brand.

Your right to install and use the app is set out in the User License Agreement. Do not remove ownership notices or use Vemi’s branding in a way that suggests an unauthorized affiliation or endorsement. Report an intellectual property concern to support with the location of the material, your contact details, and an explanation of your rights.

12Availability, warranties & liability

To the extent permitted by law, Vemi is provided on an “as available” and “as is” basis. We do not promise uninterrupted access, error-free software, identical AI results, or that a preview will match the outcome of a real beauty treatment. We disclaim implied warranties only to the extent that they can lawfully be excluded.

To the extent permitted by law, we are not liable for indirect or consequential losses, including lost profits or business opportunities, arising from use of the Service. Where a financial cap is lawful, our aggregate liability for claims arising from the Service is limited to the greater of the amount you paid to Vemi for the Service in the 12 months before the event giving rise to the claim or US$100 (or its local currency equivalent).

These exclusions and the cap do not apply to fraud, deliberate misconduct, gross negligence, death or personal injury caused by negligence, or any liability or statutory remedy that cannot lawfully be excluded or limited, including applicable consumer and data protection rights. They apply only to the extent fair and enforceable under the law that protects you.

13Suspension, closure & discontinuation

You may stop using Vemi at any time and may request account deletion through support. Uninstalling the app alone does not delete account data or cancel a subscription. See the Privacy Policy for deletion and retention details.

We may limit or suspend access for a material breach of these Terms, a serious safety or security risk, payment fraud, or a legal requirement. When reasonably possible, we will give notice, explain the reason, and allow correction or review. Urgent protective action may occur first.

If we discontinue the Service or terminate an account without your material breach, we will give reasonable notice where practicable and provide access to an applicable refund or equivalent lawful remedy for undelivered paid benefits and valid unused purchased Coins. Termination for a breach does not remove any refund or other right that the law preserves.

After closure, the software license and access rights end. Provisions that reasonably need to survive—such as ownership, payment adjustments, lawful retention, limitations subject to mandatory rights, and dispute resolution—continue only as necessary for their purpose.