Privacy Policy

01Who we are & what this policy covers

This Privacy Policy explains how Vemi handles personal information when you use its eyebrow AI Studio, community, messaging and video features, account, virtual Coins, and related support. “Vemi,” “we,” “us,” and “our” mean the developer or publisher identified as the provider of Vemi in the storefront from which you obtain the app. That provider is responsible for the processing described here and acts as controller where that term applies.

Contact our privacy team at support@Vemi.store. This policy explains our practices; using Vemi is not treated as blanket consent to optional processing. We ask separately when consent is legally required.

02Information used for each feature

We limit collection to what is necessary for the features you choose, account and transaction integrity, support, safety, and legal compliance. Information comes from you, your interactions in Vemi, the people you communicate with, and purchase confirmations associated with your transactions.

Account & profile

The account identifier and login or contact details you provide, plus any profile name, avatar, or profile information you choose to add. These support account access, identification within Vemi, and communication about your requests. We do not require an identity document for ordinary use.

AI Studio

The photo you take or select, your brow description and chosen style, the generated look, and the request’s processing status. These are used to create and deliver your requested visual preview and account for the applicable Coin cost.

Community

Posts, photos, captions, comments, votes, likes, saved items, and participation in challenges. These support publishing, discovery, discussions, saving content, and any reward you choose to earn under the displayed rules.

Messages & video

Messages and images you send, recipient information, and delivery or conversation status. During a video conversation, live camera and microphone streams are processed to connect you with the participant you choose. Vemi does not record live calls.

Coins & purchases

Your Coin balance, grants and deductions, and the transaction references, product or entitlement information, and purchase status needed to deliver or verify an in-app purchase. If a subscription is offered and purchased, this includes its entitlement and renewal status. We do not receive your full payment card number or banking credentials.

Support & service integrity

The information you send to support or include in a safety report, along with the limited request and connection information needed to deliver the Service or investigate an error. An IP address is necessarily processed to route a network request; operational status and relevant times may be processed to resolve a failed generation or incorrect Coin deduction. We do not build unrelated behavioral profiles from this information.

We do not collect your contacts, precise location, health records, or other information unrelated to Vemi’s functions. Please do not include sensitive information in a prompt, public post, or support request unless strictly necessary to address your concern.

03How photos move through AI Studio

1. You select an input.

   Vemi uses the photo you choose to upload or capture and the brow description or style you provide. Granting a photo permission does not authorize us to upload your entire photo library.

2. We perform the requested transformation.

   Our systems process the selected photo and description to generate a brow preview. Any analysis of facial or eyebrow features is limited to placing the requested visual effect. We do not use it to identify you, authenticate you, build a biometric identity profile, or infer sensitive personal traits. Self-deployment does not mean that all processing necessarily occurs on your device.

3. We return your result.

   The generated look and processing status are delivered to you, with any applicable Coin deduction. Uploading to AI Studio does not automatically publish your photo or result to the community or send it to another user.

4. We limit further use.

   Private photos, prompts, generated results, messages, and calls are not used to train or fine-tune our AI models. Your content is not an AI training contribution merely because you use Vemi. We do not use community photos for model training under this policy either.

AI Studio produces appearance simulations. It does not make decisions about employment, credit, insurance, legal rights, or comparable matters. It is not a system for medical assessment or identity recognition.

04Device permissions & your choices

• Camera: used when you take a photo or enable your camera in a video conversation.
• Photos: used to access images you select for AI Studio, a post, a profile image, or a message. Use your device’s limited photo access option where available.
• Microphone: used when you enable audio in a video conversation.
• Notifications: if you enable device notifications, they can alert you to activity relevant to the Service. You can change this permission in device settings.

Permissions are requested in connection with the corresponding feature. You can deny or revoke them in your device settings. The affected function may then be unavailable, while functions that do not need the permission can still be used subject to their own requirements. Revoking a permission stops future access through that permission; it does not by itself delete content you already submitted.

The static legal pages themselves contain no advertising trackers, analytics scripts, cookies, or browser storage. That statement concerns these documents, not the separate operation of an app storefront.

05Purposes & lawful grounds

We process information to provide the functions you request, maintain an account and Coin ledger, deliver purchased benefits, communicate about support matters, and protect the Service and its users. We do not collect information for unrelated marketing or sell data as an independent business activity.

Where data protection law requires a legal basis, we rely on:

• Performance of a contract: processing necessary to provide the account, AI transformation, publishing or messaging function you request, and purchased entitlements.
• Consent: optional processing where required, including any legally required consent concerning a photo or device access. An operating-system permission does not replace a separate legal consent where one is needed.
• Legitimate interests, where available: preventing fraud and abuse, securing accounts, investigating failures, and responding to user reports. We use only necessary information and balance these interests against your rights.
• Legal obligations: records or disclosures required by applicable accounting, consumer protection, safety, or other laws.

If necessary information is not provided, the relevant function may not work—for example, AI Studio cannot transform a photo without processing the chosen image. You can withdraw consent by changing the relevant setting or contacting us. Withdrawal does not affect lawful processing completed before withdrawal.

06Who can receive information

We do not sell, rent, or trade your personal information. We do not share it with unrelated third parties, advertising networks, or third-party AI model providers. Access or disclosure is limited to the following purposes:

• Your chosen audience: other users can see material you intentionally publish. A recipient receives messages, images, or live audio/video you choose to send. Your profile name and avatar may accompany that activity. Private messages and AI uploads are not public posts.
• Authorized personnel: access is limited to what is reasonably necessary to operate the requested function, resolve support or safety issues, or meet a legal obligation.
• Necessary service processing: if a processor is used for essential infrastructure or support, it may process only the minimum information necessary on our instructions, with confidentiality and security obligations, and no independent advertising, sale, or model training rights. This does not authorize using a third-party AI model service.
• Your purchase storefront: the storefront handles checkout under its own privacy terms. We use the transaction or entitlement confirmation necessary to supply your purchase; your AI photos and messages are not supplied to the storefront to verify an entitlement.
• Legal and safety requirements: we may disclose the minimum information lawfully required by a valid legal process or necessary to protect legal rights or address a serious safety or security threat. We assess the request and provide notice where lawful and appropriate.
• A successor operator: information may pass with Vemi in a merger or transfer of the Service only under applicable law and protections consistent with this policy. We will notify you of a material change in the responsible operator and obtain consent where required. Your information is not sold as a separate dataset.

Other users may copy, save, or redistribute content they receive or can publicly access. We cannot recall every such copy. Consider your audience before publishing or starting a conversation. Other users and storefronts are responsible for their own independent handling of information.

07Retention & account deletion

We retain personal information only for as long as needed for its stated purpose or an applicable legal requirement. We use the following criteria rather than keeping all categories indefinitely:

• AI processing inputs: retained only for the time necessary to complete your request and handle an immediate processing failure. We do not keep a separate training archive of your photos or prompts.
• Account content: information you keep in your account, such as profile material and community content, is retained while needed to provide that account or content, until you delete it or request deletion, subject to the limited exceptions below.
• Messages: retained as needed to provide the conversation. Deleting your account does not guarantee deletion of copies held by a recipient. Live audio and video are not recorded or stored as call recordings by Vemi.
• Purchases, Coins, and legal records: retained as needed to maintain an accurate balance, resolve a transaction dispute, prevent verified fraud, or satisfy a statutory recordkeeping obligation.
• Support and security records: retained for the period necessary to resolve the matter and any related legal or security obligation. We restrict access to retained records.

Request account or content deletion at support@Vemi.store. Identify the account and the scope of your request; do not include your password. We may ask for proportionate verification to prevent someone else from deleting your data. We will act without undue delay and within the time required by applicable law.

After a verified deletion request, we delete or irreversibly de-identify information no longer needed. Information subject to a specific legal retention duty, an unresolved dispute, or a necessary fraud-prevention requirement is isolated from ordinary use and retained only for that limited purpose. Where backup copies exist, they are removed through the backup lifecycle and are not used to restore a closed account to ordinary service.

If a lawful exception prevents full deletion, we will explain the applicable reason where permitted. Public reposts, recipients’ copies, and records independently held by a storefront may remain outside our control. Uninstalling Vemi does not delete an account, and deleting an account does not cancel a storefront subscription.

08Security & processing locations

We take reasonable technical and organizational measures to protect photos, user content, and personal data against unauthorized access, alteration, loss, and disclosure. These measures include limiting access to authorized purposes, protecting data during transmission and storage, and restricting access to systems used for AI processing and account operations.

No internet service or storage system is entirely risk-free. Keep your account credentials secure and report a suspected incident to support@Vemi.store. If a personal data breach triggers a legal notification duty, we will notify affected people and the relevant authority as required.

This policy does not promise storage in a particular country or that processing is exclusively on your device. Where processing involves a transfer across national borders, we will apply the legal mechanism and safeguards required for that transfer, such as an applicable adequacy decision or approved contractual safeguards where required. You may contact us for information about the locations and safeguards applicable to your data. We will provide any additional location or transfer disclosures required by law before the relevant processing.

09Your privacy rights

Depending on the law that applies to you, you may have rights to:

• Know what personal information we process, its sources, purposes, recipients, and retention criteria, and obtain access to or a copy of it.
• Correct inaccurate information and request deletion of information that no longer needs to be retained.
• Receive eligible information in a portable format or request its transfer where technically feasible.
• Restrict processing, object to processing based on legitimate interests, or withdraw consent without affecting earlier lawful processing.
• Opt out of a sale, targeted advertising, or sharing as defined by applicable privacy law. Vemi does not engage in those practices.
• Submit a complaint to the competent privacy regulator or supervisory authority and use any available appeal or judicial remedy.

Send requests to support@Vemi.store with “Privacy Request” in the subject and enough information to identify the account. We will verify requests proportionately, collect only verification information necessary for that purpose, and respond within applicable legal deadlines. Where required, an authorized agent may act for you after appropriate authorization and verification.

There is normally no charge, and we do not discriminate against you for exercising a privacy right. If an exception, fee, or extension is legally permitted and necessary, we will explain it. If we decline a request, we will explain the reason and any applicable appeal route. You can ask us to review a decision by replying to the response or contacting the same email address.

10Children & age restrictions

Vemi is intended for adults who are at least 18 years old, or the age of legal majority where they live if higher. We do not knowingly collect personal information from people below that threshold.

If you believe a child has provided personal information to Vemi, contact support@Vemi.store so we can investigate and take appropriate steps, including deleting the information and closing the account where required. Do not submit photos of children to AI Studio or the community.

11Policy changes & privacy contact

We will update this policy when our practices or legal obligations change and revise the “Last Updated” date. We will give appropriate notice of material changes through Vemi or another suitable channel. A change to the document alone does not authorize a new use of existing information that requires consent; we will obtain that consent before proceeding.

For questions about processing, security, data deletion, or your rights, contact support@Vemi.store. Please provide only what we need to understand and resolve the request.